Delete Your Account

Before you delete

Deletion is permanent. Your lessons, grades, reports, photos, and progress history are removed and cannot be recovered. If there's any chance you'll want a copy of your year — for state reporting, your records, or a future return — export your data first. The Documents tab inside the app exports your year-end materials; you can also email support@honeybeeplanners.com to request a full data export in a portable format, and we'll send it before deleting anything.

If you have an active paid subscription, deleting your account inside Homeschool Companion does not automatically cancel your subscription with Apple or Google — those are managed by the store, not by us. See Subscription cancellation below.

Option 1: Delete from inside the app (recommended)

This is the fastest path. Deletion happens immediately, and you'll be signed out and returned to the sign-in screen.

1. Open Homeschool Companion on your device and sign in to the account you want to delete.
2. Tap Settings (the gear icon in the top-right of any screen).
3. Scroll to the bottom and tap Delete Account.
4. You'll see a summary of exactly what will be deleted — every child, lesson, event, grade, report, and saved record on your account. If you want a copy first, tap Export first and return to this dialog when the export is done.
5. Type your account email address into the confirmation field to enable the Delete button. This is a deliberate friction point — it's a one-way action.
6. Tap Delete Account. Within a few seconds your account and all associated data are removed from our active systems, and you're returned to the sign-in screen.

Option 2: Request deletion by email

If you've lost access to your device, forgotten your password and can't reset it, or simply prefer to ask us to do it, email support@honeybeeplanners.com from the email address registered to your Homeschool Companion account.

Include in your email:

• The subject line "Delete my account"
• The email address on the account (so we can verify you)
• Whether you'd like us to send you a data export first (we strongly recommend it)

We'll confirm receipt within two business days, send you an export if you've asked for one, and complete the deletion within 30 days. We may ask one verification question before we proceed — only to make sure we're deleting the right account.

What gets deleted

When you delete your account, we remove all of the following from our active systems:

• Your account: email, password hash, and any profile preferences (subject order, theme).
• Every child you've added: their name, display name, and per-child settings.
• Every lesson, event, attendance entry, and grade you've ever recorded.
• Every curriculum you've set up.
• Every formal report or year-end document you've composed and saved.
• Every worksheet photo you've scanned, along with the associated grading session.
• Every Monthly Challenge and the victory log that goes with it.
• Every friend connection, family group membership, and pacing share you've created in the My Friends area. (Other users you were connected with will see your name disappear from their list.)
• Any kid-device pairings — the children's iPads paired to your account will be signed out the next time they connect.

What might still exist briefly

We aim to be straightforward about this rather than promise more than we can deliver.

• Encrypted backups. Our database provider takes encrypted snapshots on a regular cycle for disaster recovery. After your account is deleted, your data will roll off these backups as the cycle progresses (typically within 30 days). We never query or restore from backups except in a true disaster — they are not used to repopulate deleted accounts.
• Billing records held by Apple or Google. If you ever subscribed, Apple and Google retain transaction records on their side for their own legal and tax reasons. We don't control those records. Contact Apple or Google directly if you have questions about their retention.
• Anonymous, aggregated counts. If your activity contributed to a count we already aggregated (e.g. "X subscriptions active in May 2026"), the aggregate stays — your individual contribution to it cannot be traced back to you.

We retain no copy of your worksheets, lessons, grades, photos, or personal information after deletion.

Subscription cancellation

Subscriptions are billed by Apple or Google, not by us. Deleting your Homeschool Companion account does not cancel your subscription with the store. To stop being billed:

• iPhone or iPad: Settings → tap your name at the top → Subscriptions → Homeschool Companion → Cancel Subscription.
• Android: open the Google Play Store → tap your profile picture → Payments & subscriptions → Subscriptions → Homeschool Companion → Cancel subscription.

We recommend cancelling your subscription before deleting your account, so you don't continue to be billed for an app you no longer have an account on.

Children's data

Children do not have their own accounts in Homeschool Companion — their data lives entirely under the parent's account. Deleting your account deletes every record of every child you've added, including their names, lessons, grades, attendance, and any kid-device pairings. There is no separate child-account deletion process because there are no separate child accounts.

If you want to delete a single child without deleting your whole account, use the per-child delete inside the app: Settings → Children → tap the child → Delete this child. That removes the one child without touching the rest of your family.

Timeline summary

• In-app deletion: immediate. Data removed from active systems within seconds.
• Email request: confirmed within 2 business days, completed within 30 days.
• Encrypted backups roll-off: typically within 30 days of deletion.

Questions

Email support@honeybeeplanners.com. A real person reads every message — usually within a day.